Care Coordination

Lori Hurley, LMSW, MPH

As Assistant Director of Care Coordination, Lori Hurley directs the activities of the field-based Medical Case Management (MCM)/Care Coordination Program, which is designed to re-engage lost-to-follow up patients living with HIV disease into consistent medical care and self-directed health promotion activities. Ms. Hurley also supervises the Status Neutral Care Coordination program, which provides care coordination services to HIV negative individuals at risk for HIV infection. She also oversees the Ryan White Part A funded Supportive Counseling (SC) Program, which provides individualized and family-focused supportive counseling services to overcome barriers and reduce the stressors to facilitate continued engagement in medical care and adherence to treatment. Ms. Hurley began her work at STAR as a behavioral health counselor. Most recently she has served as an adjunct professor at Adelphi School of Social Work, and a faculty advisor at Fordham Graduate School of Social Service where she is currently a PhD candidate.

Tyler Martinson, BA

Tyler Martinson first joined STAR as a Patient Navigator in 2014 and is now Care Coordinator for the Medical Case Management Program. He earned a Bachelor of Arts in Anthropology and Community & Global Health from Macalester College in Saint Paul, MN. Prior to joining STAR, he focused his interest in health access among marginalized communities as a Fulbright Student researcher, investigating HIV/AIDS in Morocco. He worked with trans-Saharan migrants of irregular status to improve their understanding of the risk of infection and broaden their access to treatment and healthcare services, assessing patient needs and identifying barriers to service attainment.

Shante Austin

Shante Austin joined the STAR Program in November 2016 as a Patient Navigator. She previously interned at the Ali Forney Center as a prevention peer navigator engaging high risk and homeless LGBT individuals in care. She also worked with HIV+ clients at Gay Men of African Descent. In addition, she has conducted outreach with The New York Blood Center in their efforts to promote PreP and end stigma in Brooklyn.

Gerardine Francois, BS

Gerardine Francois joined the STAR Program in January 2017 as a Patient Navigator. Ms. Francois has significant experience in the human service field working with adolescents and adults on health promotion and higher education preparation. She earned a Bachelor of Science degree from Brooklyn College and is fluent in Creole. She is pursuing a Master of Social Work degree at Adelphi University.

Vanessa Gonzalez, AS

Vanessa Gonzalez is the Benefits Specialist for the Status Neutral Program. She joined the STAR Program as a Patient Navigator with the Medical Case Management (MCM) program. Prior to joining STAR, Ms. Gonzalez worked at Grand Street Settlement's Community High School at Foundations Academy in Bedford-Stuyvesant, where she provided college counseling, facilitated the Gender and Sexuality (Gay/Straight) Alliance, and conducted outreach to local organizations. She has additional experience as a case manager at a shelter in Massachusetts, where she assisted families with rehousing plans and facilitated family workshops. She also facilitated parenting groups, assisted with entitlements, and provided health education at Healthy Families, a federal program that works with pregnant women and mothers under 21. She has an Associate of Science degree from Mount Wachusett Community College.

Vanesa Lauradin, BA

Vanesa Lauradin joined the STAR Program in January 2017 as a Patient Navigator. Ms. Lauradin has significant experience working with individuals with HIV. She was a Peace Corps volunteer in Mozambique from May 2014 to July 2016. She created HIV adherence groups at a local hospital in Mozambique and did weekly health promotions about various health topics including nutrition, HIV and malaria. She also worked for the NYC Commission on Human Rights as a research assistant for a large audit study on housing discrimination. Ms. Lauradin earned a Bachelor of Arts degree from Cornell University and is fluent in Creole and Portuguese.

Vicky Milord, MPH

Vicky Milord joined the STAR Program in January 2017 as a Patient Navigator. Ms. Milord has significant experience working in HIV prevention research as a Research Assistant for the SUNY Downstate School of Public Health's Barbershop Talk with Brothers Project. She has earned a Bachelor of Science degree in Biology from the College of Mount Saint Vincent along with a Master in Public Health degree in Community Health Sciences from Downstate’s School of Public Health.

Jenny Nedd

Jenny Nedd is a Senior Patient Navigator in the Medical Case Management (MCM) Program, having joined the STAR Program as an MCM Patient Navigator. During her studies at Long Island University, she focused on homelessness, domestic violence and mental health issues. Most recently she worked as a Supportive Case Manager for adults with Axis 1 diagnoses at PCMH.

Pedro Ramirez, BBA

Pedro Ramirez joined the STAR Program in February 2016 as a Patient Navigator. He has over 6 years’ experience in providing services and conducting research interviews about harm reduction, syringe exchange and HIV outreach through his work at Harlem United, New York Academy of Medicine and Columbia University. He earned a Bachelor’s degree in Business Management from Monroe College.

Latesha Richards

Latesha Richards joined the STAR Program’s Care Coordination team as our 7th Medical Case Management Patient Navigator in August 2017. Ms. Richards has experience working in geriatric and youth outreach programs that serve people with mental health disorders. Most recently, she worked for Visiting Nurse Service's Manhattan Mobile Crisis, Parachute, and Geriatric Outreach Teams. She is completing a Bachelor of Arts in psychology at the College of Staten Island, and plans to pursue a master’s in social work for the geriatric population. She writes and speaks basic Mandarin.

Woigline Zamy, BA

Woigline Zamy joined the STAR Program in August 2015 as a Patient Navigator. Ms. Zamy has significant experience working with individuals with psychiatric and developmental disorders. She is experienced in implementing service plans and accompanying individuals to medical appointments. She earned a Bachelor of Arts degree from York College/CUNY and is fluent in Creole.