Join Our Team

Community Health Worker (P/T – 22.5 hours/week)
Duties & Responsibilities
:
 Assess barriers to linking patients to care; develop, implement and monitor strategies for overcoming any barriers and retention, educated, coach and empower patients.  Provide HCV rapid counseling and testing – Provide hepatitis c related education, counseling and patient support.  Work closely with HCV team to target, identify, link and retain clients in program. Provide client follow-up, care coordination and referrals to ensure comprehensive care delivery.  Follow-up with patients and provide appointment reminders via phone or text. Provide or refer for appointment accompaniment. Participate in ongoing quality improvement processes; participate on interdisciplinary team; contribute to patients care plan development and attend case conferences. Record patient care coordination effort and patient follow-up in the electronic health record (EHR). Complete encounter forms for entry into database and billing systems as required. Participate in outreach events. Required Qualifications: Personal experience with hepatitis C virus required. Must be available to work evening clinics. Effective computer, verbal, organizational, and interpersonal skills. Must be proficient in Microsoft office applications, including Word, Excel, and PowerPoint. Preferred Qualifications: AA/AAS degree in a healthcare related field and at least one year of case management or relevant experience preferred. Experience working with HIV positive, HCV positive, substance abuse use and/or high-risk populations preferred. Experience working with adult HIV/AIDS or HCV population preferred. Bilingual English/Spanish or English/Creole preferred. Knowledge of CBO’s and training in Motivational Interviewing preferred (may be acquired upon employment). Rapid HCV testing training preferred (will be provided upon employment).

Salary Range: $21,000-24,000@.60FTE

To apply, send a resume and cover letter to: tracey.griffith@downstate.edu

Operations Manager
Duties and Responsibilities:
The Operations Manager will perform the following duties: Oversee and coordinate all day-to-day patient care activities and operations to ensure optimal patient experience. Work with staff across disciplines to ensure smooth patient flow, including room assignment, timely start and end of sessions, completion of all elements of initial/annual visits, and team meetings and interventions as needed for effective patient care. Ensure compliance with internal policies and regulatory requirements such as NYS Department of Health, Joint Commission and the National Committee for Quality Assurance. Directly supervise nursing, nutrition and clerical staff, ensuring appropriate staffing assignments, efficiency and responsiveness to patient needs to facilitate patient enrollment and retention in care at SHC and research programs. Manage and evaluate nursing staff in the provision of patient services. Overseeing the well-functioning of the STAR Health Center, including all physical plant related issues (coordination with housekeeping, maintenance, and trade shops); ensuring efficient management of the SHC front desk, supplies, and equipment. Participate in the leadership of the SHC Continuous Quality Improvement (CQI) program; directly responsible for the identification of QI measures, tracking and development of systems for improvement. Develop, maintain, and execute SHC – specific policies and procedures governing all aspects of service delivery, in compliance with institutional and regulatory requirements. Address/resolve consumer requests/complaints through discussion, arbitration, conflict resolution and collaboration with UHB Patient Relations. Work closely with the SHC Assistant Director, Care Management, Billing Office, and Office of Managed Care to monitor billing activity and maximize reimbursement opportunities. Work collaboratively with DMC Patient Accounts and Registration Departments. Oversee management of the SHC electronic health record, coordination with institutional IS, registration and billing departments, and laboratory as needed. Work closely with investigators to ensure integration of clinical research into the STAR Health Center; oversee the integration of regulatory requirements and procedures for new and ongoing research projects. Facilitate integration of clinical training into SHC service delivery system (i.e., ID fellows, HIV track in categorical medicine and HIV specialty PA Program). Responsible for strategic planning and program development to promote the efficiency and effectiveness of service delivery, including submission of progress reports to funders, participation in budget development and assistance with grant writing, as needed. Serve as primary liaison with UHB administration to ensure compliance with institutional policies and procedures. Serve as SHC representative on internal and external committees to promote quality patient care and promotion of SHC services in the community.

DUTIES AND RESPONSIBILITIES ARE NOT LIMITED TO THE ABOVE POSITION DESCRIPTION

All successful candidates must undergo various background checks, maintain credentials required for continued employment and adhere to the SUNY-DMC UHB Principles of Behavior.   Clinical Faculty and Allied Health professionals must receive and maintain Medical Board authorization.

Required Qualifications: Bachelor’s Degree with at least 5 years’ management experience in an academic medical center with integrated care/research. Experience with EMR and Microsoft Office Applications. Cultural competence required. Effective written and verbal skills. PREFERRED: Master’s degree. Experience with target population including MSM, LGBT, sex workers, HIV/HCV-positive individuals, substance users and/or other high-risk populations.

Salary Range:  $51,366.00-$108,023.00+$3,026.00* (*Represents Location Pay for full-time appointees. Hours of Work: 9:00AM to 5:00 PM. Days of Week: Monday – Friday including some evenings. Hours per week: 37.5. THIS POSITION IS REPOSTED).

Persons interested in the above position should submit a resume along with a cover letter to:

The Employment Office, SUNY Downstate Medical Center, 450 Clarkson Avenue, MSC 1194,
Brooklyn, NY 11203  (Email: Careers@downstate.edu). Please include: Job Title (STAFF ASSOCIATE), Line (33336) and Posting ID (13137).

Prevention Navigator (Research Support Specialist)
Duties and Responsibilities: Manage client cases to include risk behavior screening, PrEP/PEP education, counseling, follow-up and linkage or services. Coordinate navigation and logistical support for all PrEP/PEP appointments. Track patient progress with PrEP/PEP and provide education and support. Contribute to service plans and conduct updates for enrollees to include goals/objects for initiating PrEP/PEP, condom use and STI prevention/treatment. Provide feedback to healthcare team through EMR notes, EMR messaging and participation in case conference meetings. Document all services in the EHR and complete program encounter forms. Coordinate services among internal/external projects ensuring comprehensive service delivery. Participate in client follow up, outreach and social media events.

Required Qualifications: Community Health Work with some college experience and at least six months of experience providing HIV health education, risk reduction, and/or PrEP/PEP education. Experience with target population including MSM, LGBT clients, sex workers, HIV/HCV-positive individuals, substance users and/or other high-risk populations. HIV and HCV Counseling and Testing certification required or acquire certification upon six months of hire. Must be willing to work some evenings and weekends. Computer verbal, organizational, interpersonal skills necessary. Experience with Social Media Platforms required. Strong problem solving experience required. Preferred Qualifications: BA/BS degree preferred. Lived experience with target populations, particularly transgender individuals and/or men who have sex with men preferred. Bilingual English/Spanish or English/Creole preferred.

Salary Range: $35,000.00-39,000.00. To apply, submit a cover letter, resume and salary requirements to: Dr. Elliot DeHaan, MD & Tracey Griffith, MHA; STAR Program, SUNY Downstate Medical Center, 450 Clarkson Avenue, MSC 1240, Brooklyn, NY 11203-2012

Case Manager (Part-Time) (Senior Research Support Specialist)
Duties and Responsibilities:
Assess barriers to linking patients to care; develop, implement and monitor strategies for overcoming any barriers to linkage and retention in care; educate, coach and empower patients. Follow-up with patients and provide appointment reminders via phone or text; provide or refer for appointment and accompaniment. Administer HCV rapid testing. Monitor patient through HCV treatment series to ensure adherence and monitor side effects. Provide ongoing HCV adherence education and support. Act as the ongoing liaison between CBOs and the STAR Health Center. Assist with care coordination activities for the patients enrolled in the program. Participate in ongoing quality improvement initiative. Develop comprehensive service plans for patients, and update every 6 months, at minimum.

Required Qualifications: BA/BS degree in social work, health education, or related field with 3-5 years of relevant case management experience. Experience working with target populations.  Effective computer, verbal, organizational and interpersonal skills.  Must be proficient in Microsoft office applications, including Word, Excel and PowerPoint.  Substance abuse experience preferred. Experience working with adult HIV/AIDS or HCV population preferred. Bilingual English/Spanish or English/Creole preferred. Knowledge of CBOs and training in Motivational Interviewing preferred (may be acquired upon employment). Rapid HCV testing training preferred (will be provided upon employment).

Salary Range: $20,000-22,500 (M-F varies/18.75 hrs/week). To apply, submit a cover letter and resume to: Dr. Elliot DeHaan, MD & Tracey Griffith, MHA; STAR Program, SUNY Downstate Medical Center, 450 Clarkson Avenue, MSC 1240, Brooklyn, NY 11203-2012.

Research Assistant (P/T)
Duties:
Coordinate Focus groups and in-depth interviewing (e.g. set up the interview room; obtain consent, schedule appointment, etc.) – Conduct data collection (i.e. assisting in/and or conducting focus groups and in-depth interviews.) – Assist in qualitative data management and data analysis – Perform literature and web searches and assist in manuscript preparation for publications and grant writing.

Required Qualifications: Bachelor’s degree in Public Health or related field and 2 years of experience required. Effective verbal, organizational and interpersonal skills must be proficient in Microsoft Office suite, including Excel and PowerPoint. Preferred Qualifications: Master’s degree in Public Health or related field and 2 years of experience preferred. Previous experience conducting focus group and inn-depth interviews preferred. Previous experience working with LGBTQ, HIV positive, and substance abuse population preferred.

Salary: $9,880.00@ .25FTE [days will vary /9.375 hours per week]

Persons interested should submit their resume and a letter of introduction to: Dr.   Jessica Yager, STAR Program, SUNY Downstate Medical Center, 450 Clarkson Avenue, MSC 1240, Brooklyn, NY 11203, jessica.yager@downstate.edu

Peer Leadership (TWO OPENINGS)
Duties and Responsibilities:: 
Introduce the clients to STAR Health Center (SHC) as well as all services that may be beneficial to clients. Assist clients to attain their goals by identifying appropriate methods of achieving full program and medication compliance. Educate new and existing clients on basic HIV/HCV transmission, disease and treatment. Identify resource materials for medication adherence. Document all services provided within 24 hours. Work closely with the team to develop a plan for providing telephone and face-to-face support to assigned clients. Assist clients to alter their attitude and behavior that cause or aggravate barriers to full adherence to their medication regimen. Maintain professional relationships with clients and ensure clients confidentiality. Complete any administrative work related to the program. Tasks may be modified over time. Provide client support and assistance through monitored field work which includes general education, clients escort and other peer support.

Required Qualifications: Lived experience with target population, experience working with HIV positive, HCV positive, substance abuse use and/or high-risk population: experience working with families (with children) and available to work evening clinics. Ability and willingness to attend required trainings. Ability and willingness to share personal experiences of living with HIV/AIDS to help educate, provide emotional support and offer practical self-care strategies to clients. Preferred Qualifications: Excellent interpersonal and communication skills; reliable able to advocate for self and others. Computer skills and familiarity with office software applications.

Salary: $12.00/hr. (M-F; 5 hours/week). Interested candidates should submit their resume and letter of introduction to: magna.robinson@downstate.edu

Prevention Navigator
Duties and Responsibilities:
Manage client cases to include risk behavior screening, PrEP/PEP education, counseling, follow-up, and linkage to services. Coordinate navigation and logistical support for all PrEP/PEP appointments. Track patient progress with PrEP/PEP and provide education and support. Contribute to service plans and conduct updates for enrollees to include goals/objects for initiating PrEP/PEP, condom use, and STI prevention/treatment. Provide feedback to healthcare team through EMR notes, EMR messaging, and participation in case conference meetings. Document all services in the EHR and complete program encounter forms. Coordinate services among internal/external projects ensuring comprehensive service delivery. Participate in client follow up, outreach and social media events.

Preferred Qualifications: Community health work with some college, and at least six months of experience providing HIV health education, risk reduction, and/or PrEP/PEP education.    Experience with target population including MSM, LGBTQ clients, sex workers, HIV/HCV-positive individuals, substance users and or other high-risk populations. Computer, verbal, organizational, strong interpersonal skills, social media experience required.   HIV/HCV Counseling and Testing certification required or acquire certification upon six months of hire. Experience with social media platforms required. Must be willing to work some evenings and weekends.  BA/BS degree preferred, with at least 3 years.  Bilingual English/Spanish or English/Creole preferred. Lived experience with target populations, particularly transgender individuals and/or men who have sex with men (MSM) preferred.

Salary Range:  Commensurate with experience. To apply, submit a cover letter, resume and salary requirements to: Lori.Hurley@downstate.edu

Teaching & Research Center Nurse III
Duties & Responsibilities:  Provide direct patient care involving the administration and oversight of medications, vaccinations, and nursing care assessments.  Participate in the development and implementation of teaching plan for patient, family, and/or caregivers.  Provide telephone and walk-in triage for acute patient problems and make appropriate provider referrals. Provide nursing coverage for Monday and Wednesday evening clinic, as needed.  Work closely with the STAR Health Center (SHC) Operations Manager and Medical Director to develop, maintain, and revise nursing policies and procedures.  Serve as team leader and role model for professional and paraprofessional nursing staff; ensure execution and adherence of SHC nursing policies and procedures.  Identify substance abuse problems and report issues to the patient’s health care team, including the primary clinician, case manager, and care coordinator (if applicable).  Promote patient self-care activities and treatments that facilitate optimal levels of functioning. HIV serostatus data tracking and follow up.  Tracking and follow-up of Buprenorphine patients; participate in the evaluation and screening for Buprenorphine patients.  Assist in colposcopy and high resolution anoscopy as needed; tracking and follow-up of HRA (high resolution anoscopy) patients. Document all plans and treatment in the medical record; completion of nursing related documentation for NYS DOH and other regulatory agencies.  Participate in the development and implementation of multi-disciplinary case managed care, such as attending team huddles, transition and prenatal meetings as needed.  Participate in quality improvement activities related to the STAR Health Center, including quality improvement data tracking, including development of PDSA cycles.  Provide direction to SHC outreach activities including provision of HIV pre- and post-test counseling, as needed. Assist in administrative responsibilities as needed.  Assist in coordinating services for new and emerging SHC programs.

Required Qualifications: RN, NYS license.  BS in nursing from accredited nursing school with at 3 years of ambulatory care experience.  Effective written and verbal skills, proficient use of Microsoft office, EMR, and clinic/hospital based applications. Cultural competence required.  Preferred Qualifications: Master’s degree in nursing, public health or related field. HIV/AIDS treatment experience.  Substance abuse treatment experience. Experience in academic medical center with integrated care/research.  Experience with regulatory requirements of Patient Centered Medical Home.

Salary Range: Commensurate with qualifications. M-F; some evenings required. To apply, submit a cover letter, resume and salary requirements to: Dr. Jameela Yusuff at jameela.yusuff@downstate.edu

Case Manager
Duties:  Provide case management to patient to achieve initiation of and adherence to HIV PrEP and PEP – Conduct intake assessments for individuals at risk for HIV infection, determining needs for STI screening, mental health, harm reduction. – Assess eligibility for health insurance, benefits and entitlements. Provide benefits navigate for PrEP/PEP assistance programs, HCV treatment and/or health insurance, including Medicaid if eligible. – Develop an Individualized Service Plan for each enrolled patient to include goals and objectives for initiation of PrEP/PEP, condom use, STI prevention/treatment, substance use, mental health treatment and vocational rehab or workforce development as needed. – Coordinate service with other internal and external projects to ensure comprehensive service delivery. – Conduct Service Plan updates as needed. – Document all services in the EHR and on program required encounter forms. – Participate in direct client outreach via program events and social media.

Required Qualifications: BA or BS with 2 years of experience in a community-based organization, health care or mental health care setting. Experience working with HIV, substance using and/or mentally ill chemically addicted (MICA) population and/or at-risk population. Experience conducting psycho-social assessments, intakes and treatment plans; individuals, family and group support. Effective computer, verbal, organizational skills required. Preferred Qualifications: Experience working with LGBT population and experience will intervention to support biomedical (PrEP and PEP) strongly preferred. Bilingual English/Spanish or English/Creole preferred.

Salary Range:  $43,000-$48,000. To apply, send resume and a letter of introduction to: Ms. Lori Hurley, STAR Program, SUNY Downstate Medical Center, 450 Clarkson Avenue, MSC 1240, Brooklyn, NY 11203; lori.hurley@downstate.edu

Hepatitis C Program Community Health Worker
The STAR Program is seeking a dynamic and enthusiastic person with personal experience in hepatitis C (HCV) care, available to work evening clinics.

Duties and Responsibilities include (but are not limited to):  assess barriers to linking patients to care; develop, implement and monitor strategies for overcoming any barriers to linkage and retention; educate, coach and empower patients; provide HCV rapid counseling and testing; provide HCV related education, counseling, and patient support; work closely with HCV team to target, identify, like, and retain clients in program; follow-up with patients and provide appointment reminders via phone or text; provide or refer for appointment accompaniment; provide client follow-up, care coordination, and referrals to ensure comprehensive care delivery; follow-up with patients and provide appointment reminders via phone or text; provide or refer for appointment accompaniment; participate in ongoing quality improvement processes; participate on an interdisciplinary team, contribute to patients’ care plan development, and attend case conferences; record patient care coordination effort, and patient follow-up in the EHR; complete encounter forms for entry into database and billing systems as required; participate in outreach events.

Required Qualifications:  Effective computer, verbal, organizational, and interpersonal skills.  Must be proficient in Microsoft office applications, including Word, Excel, and PowerPoint.  AA/AAS degree in a healthcare related field and at least one year of case management or relevant experience preferred.  Experience working with HIV positive, HCV positive, substance abuse use and/or high-risk populations preferred.  Experience working with adult HIV/AIDS or HCV population preferred.  Bilingual English/Spanish or English/Creole preferred.  Knowledge of CBO’s and training in Motivational Interviewing preferred (may be acquired upon employment).  Rapid HCV testing training preferred (will be provided upon employment). We offer competitive salaries and comprehensive benefits.

Please submit resume and cover letter with salary requirements to:  Tracy Griffith, MHA, STAR Program, SUNY Downstate Medical Center, 450 Clarkson Avenue, MSC 1240, Brooklyn, NY  11203, (Fax) 718-270-4155, (E) tracey.griffith@downstate.edu